Delivery / Pickup
**Limited time special**
FREE delivery for bookings within 12kms of our depot.
Delivery is your premium option and includes full setup and instruction - a hands-off option for people who want to just enjoy the party and not have to worry about returning it back at the end of a tiring day!
Drop off time's 10-4pm are negotiable and we try make everything work for everyone!
Delivery rates are based on your distance from our depot. There is a base fee and mileage fee (based on per kilometer for all four trips), to cover the cost of vehicle, petrol, and personnel time.
Within 12km of Tauwhare: FREE DELIVERY!
12-25km from depot: $25
25-35km from depot: $50 plus .75c per kilometer
Outside of 35km from depot: $120 plus .75c per kilometer
This cost will be calculated before you confirm your order at the checkout, so that you know what your total cost is before committing.
Pickup & Dropback
You may also choose to pick up and drop off the castle - the address will be given after successful checkout payment. You will be required to bring your drivers license for security, and will be given a health & safety briefing and you will be required to sign a form acknowledging your responsibility for everyone's safety while in use.
If you choose to pick up and drop back the castle to our depot, you will be sent the pickup details including the address after placing an order through our website.
Pickup time is between 8.30am and 9.00am, and dropback time is between 4.30pm and 5.00pm. It is important for us to have the gear returned in good time so that any bookings the next day won't miss out. Please be respectful of these times.